This global pandemic has required extraordinary measures from all levels of government, and we are trying our best to stay up-to-date with information that sometimes changes by the hour. We will be updating this page with all the newly announced resources being made available to students, in as timely manner as possible. Please continue to refer to official sources, for the most up-to-date, accurate information.

If you have any comments about the CSU’s or Capilano University’s reaction to the COVID-19 public health emergency, please use the feedback form found here.

CSU COVID-19 Safety Plan

The Capilano Students’ Union is committed to providing a safe and healthy workplace for our workers. The CSU’s COVID-19 Safety Plan outlines a variety of measures to minimize the risk of exposure to COVID-19 to workers, students, and the general public.

Our COVID-19 Safety Plan can be found here.

CSU Updates

For important announcements relating to how the COVID-19 public health emergency affects students at Capilano University, check our blog!

BCcampus Resources

BCcampus is a government-funded organization that supports the post-secondary institutions of British Columbia. They maintain a frequently updated list of resources related to the COVID-19 public health emergency, including webinars, FAQs, and links to countless avenues of support.

Please see this link for more information about the resources available through BCcampus.


The Capilano Students’ Union is distributing COVID-19 rapid antigen test kits for students studying in-person on the main campus to support academic continuity. (If you’re living in CapU Residence, you’ll receive your rapid test kits through the Student Housing office. If you’re studying at the kálax-ay Sunshine Coast campus or CapU Lonsdale, visit the main offices for those locations; at Ts̓zil, speak to your instructor.)

This is a limited, one-time distribution of rapid test kits, and so we are asking our community to use these rapid test kits only if you’re symptomatic. We’re grateful to the Ministry of Advanced Education and Skills Training for this supply of rapid test kits, and to Capilano University for the opportunity to be a distribution partner.

You can pick up one pack of five COVID-19 rapid test kits every 14 days by visiting the member services desk in the Library Lounge (LB195) between 9:30 a.m. and 3:30 p.m., Monday to Friday. Please bring your CapCard with you (or, if you’re picking up test kits on behalf of someone else, bring written permission from the student, which must include name and student ID). Click here for guidance on how to use your rapid test kits properly.

Due to limited supply, we are limiting each student to one pack of five rapid test kits every 14 days, but we will continue distribution for as long as supplies last.


Accommodation Request Templates

Do you need accommodations related to the COVID-19 public health emergency? Use these email templates as a guide to making your accommodation request.

Thank you to the Dalhousie Student Union for sharing these templates.

The CSU is available to provide additional support with individual student advocacy, including assistance with academic appeals.

Capilano University Supplementary Emergency Financial Aid

Available for:

  • domestic students
  • international students

NEW: Capilano Students’ Union commits $75,000 to emergency financial aid for domestic and international students

The university has announced that supplemental emergency financial assistance is available to both domestic and international students, which includes an announcement of supplemental funding provided by the Ministry of Advanced Education, Skills and Training to support B.C. students who are experiencing an unexpected financial emergency that may affect their ability to finish their studies and handle expenses. 

Capilano University students can apply for funding here.

CSU U-Pass BC Hardship Fund 

Available for:

  • domestic students
  • international students

NEW: Capilano Students’ Union creates hardship fund


CSU Community Cupboard 

Available for:

  • domestic students
  • international students

Food insecurity is a major issue for students. The CSU Community Cupboard is a program established to support students with one of their basic needs — food. The program connects students with immediate food assistance while also connecting them with other financial and community support.

During the COVID-19 public health emergency, we understand that some of those most affected are our students, many of whom have part-time jobs in industries most heavily affected. Therefore we have adapted our Community Cupboard to be able to be delivered remotely, offering grocery store gift cards to those in need. We aim to limit students to access this service once a semester but will aim to work with you to provide as much support as we can.

To receive assistance, please fill in the form here. 

Here2Talk BC 24/7 Mental Health Support 

Available for:

  • domestic students
  • international students

Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

You can access the Here2Talk website here. 

You can also download the Here2Talk app from the App Store and Google Play Store.

Capilano University Health & Counselling Services

Available for:

  • domestic students
  • international students

During Capilano University’s reduction of on-campus services, counselling appointments will be available via telephone.

Please call 604.984.1744 to arrange a phone appointment with a counsellor or email [email protected]

For urgent situations outside of these hours, please call the 24 hour B.C. Crisis Centre line at 604.872.3311.

More information can be found here.

BC Mental Health Support Line

Available for:

  • domestic students
  • international students

Call 310.6789 (do not add 604, 778 or 250 before the number). This number will connect you to your local BC crisis line without a wait or busy signal, 24 hours a day. Crisis line workers are trained to help provide emotional support as well as mental health information and resources.

Foundry BC

Available for:

  • domestic students
  • international students

Foundry offers young people ages 12-24 health and wellness resources, services and supports – online and through integrated service centres in communities across BC.

Access Foundry resources here. 

Mental Health Commission of Canada Resource Hub

Available for:

  • domestic students
  • international students

The Mental Health Commission of Canada, has created a resource hub to share credible information and resources about maintaining mental health during this time of crisis, as well as to support people managing a mental illness in this new context.

Resource Hub can be accessed here.

Centre for Addiction and Mental Health Resources 

Available for:

  • domestic students
  • international students

The Centre for Addiction and Mental Health (CAMH) has created a webpage to provide information and suggestions about how best to cope during this difficult time. It is not intended to be a resource for people who require screening for COVID-19 or are experiencing a mental health crisis.

Resources can be found here.

During these very difficult and uncertain times, the necessity to isolate can be hard and also potentially dangerous or unsafe. If you are in a living or domestic situation that feels unsafe, unhealthy, or violent, you can access some of the resources listed below.

We recognize that safety looks different for everyone.  However if you are in immediate danger or fear for your safety, please call 911. If you are not in immediate danger, you can call VictimLinkBC at 1.800.563.0808.

BC Housing: Women Fleeing Violence
This page of the BC Housing website is dedicated alternate housing for those affected by domestic violence, including transition homes and safe houses.

VictimLinkBC is a toll-free, confidential, multilingual telephone service available across BC and Yukon 24 hours a day, seven days a week. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. They can be reached at 1.800.563.0808.

Battered Women Support Services
A feminist voice against violence and oppression, Battered Women Support Services is a strong, dynamic organization that provides support and advocacy for women who have experienced abuse, as well as community education and training about violence against women. 

Women Against Violence Against Women

Women Against Violence Against Women (WAVAW) is a feminist, anti-oppressive, decolonizing rape crisis centre operating on unceded Coast Salish Territories. They provide support services to survivors of sexualized violence who have shared experiences of gender marginalization: cis and trans women, Two-Spirit, trans, and/or non-binary people. They advocate for social and systemic change through education, outreach and activism. if you are in need of immediate crisis assistance, call 604.255.6344 in the Lower Mainland or call their national toll-free line at 1.877.392.7583.

British Columbia Society for Male Survivors of Sexual Abuse
The British Columbia Society for Male Survivors of Sexual Abuse is a non-profit society established to provide therapeutic services for males who have been sexually abused at some time in their lives.

Ending Violence Association of BC: Staying Safe during COVID-19
The Ending Violence Association of British Columbia (EVA BC) works to coordinate and support the work of victim-serving and other anti-violence programs in BC through the provision of issue-based consultation and analysis, resource development, training, research, and education. Ending BC will continue posting regular updates, news, and information on their Social Media feeds. Please visit them on Facebook and Twitter.

Ending Violence Association of BC: Services in the Lower Mainland and the Sunshine Coast
This page features a curated list of victim services, violence counselling services, and outreach programs. It is searchable by geographic region.

Ending Violence Canada
Ending Violence Canada offers services across Canada with links to providers based on geographic location.

If you aren’t sure which resource might be a good fit for you, you can contact Ashley Bentley, the student rights and responsibilities advisor at Capilano University, for guidance at 604.986.1911×3578 (office) or 604.802.9422 (cell).